Shipping policy

Thank you for shopping with Oh-Mazing Hair.

We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

* Orders are typically processed within 1–2 business days.
* Orders placed on weekends or public holidays will be processed on the next business day.
* During promotions, product launches or holiday periods, processing times may be longer.

Shipping

We currently ship within Australia.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

Standard Shipping:
2–8 business days

Express Shipping (where available):
1–4 business days

Delivery times are estimates only and may vary depending on your location, weather conditions, carrier delays or other circumstances outside our control.

Tracking

Once your parcel has been shipped, you will receive a tracking number by email so you can monitor your delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Oh-Mazing Hair is not responsible for delays, lost parcels or additional shipping costs resulting from incorrect or incomplete delivery information provided by the customer.

Lost or Delayed Parcels

If your parcel appears to be delayed or lost, please contact us at:

ohmazinghair@gmail.com

We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.

International Shipping

We currently ship within Australia only.

Customs, Duties and Taxes

As we currently ship within Australia, customs duties and import taxes do not apply.

If international shipping becomes available in the future, any customs duties, taxes or import fees imposed by the destination country will be the responsibility of the customer.

If you have any questions regarding shipping, please contact us:

Email: ohmazinghair@gmail.com

Location: Sydney, NSW, Australia